The Knoma development team are working on this as we speak. Knoma aims to release the App by February 2020. If you have any suggestions for features, which you would like to see in the App please get in touch.
1. Log in to your Partner Account (Knoma) you will need login credentials these are usually set up at the time of account creation for you.
2. Locate the order you wish to modify using order number (partial or full refunds accepted)
3. Key in the refund amount
4. Done! We take care of the rest, money is returned to the card used for payment straight away and we send an email to the user to let them know.
Knoma is working hard to partner with all leading technology and coding schools. We are constantly adding new partners and new courses. But, please reach out and let us know who you would like to study with.
All education partners of Knoma will automatically be added to the Knoma Marketplace. However, the Knoma Marketplace has the following asset specification, which we will request if these have not already been supplied:
1. 270 x 270px campaign image
2. Vector logo file
3. A link to your homepage
These can be sent over to us at email@example.com. Please note, if you do not have a design resource to resize an image in-house, then they can send us a large image and we will resize it for you. Same goes for the logo, if you do not have a vector then a large jpeg or png is fine.
We''ve worked hard to protect our customers. We''re a regulated company and are working with the best in tech to make sure our application process is safe and secure.
All partners must have the following characteristics:
Settlement payments are triggered from the time the order is approved by Knoma and the user is accepted / approved you (the education provider). Settlement payments will be made based on the settlement processing time agreed (typically within 24 hours). An email is sent to the education partner account email address (if configured) summarising the total settlement payment amount to be paid. Emails are not sent if there are no amounts due to the education partner. Knoma merchant fees are calculated and deducted from the amount to be paid to the education partner at settlement. Settlement disbursement to education partners are made via Faster Payments or Card Payments.
The most common reason for an application not being approved is due to following:
We''re always happy to help with modifications to courses and orders. If you''d like to get in touch, please drop us a line here.