Where to go if I have a complaint?

We are sorry to hear you are unhappy with our services. We would love to hear from you and will aim to fix the situation. Please let us know what the problem is here. Contact Us. If you are still unhappy with our services and feel Knoma is unable to help, you can take your complaint directly to the Financial Ombudsman on 0800 023 4567
Submit complaint

Can I send you guys a message?

Absolutely - that would be lovely. Just hit the message button below and let us know what’s up. Our support team will get back to you asap and you can get on with your day.

Knoma has the following opening times:

- Monday to Friday: 8:30am to 7:30pm

- Saturday: 9:00am to 5:00pm

- Sunday: Closed

contact us

Can I call and speak to someone?

Of course you can call through! Our number is 0800 037 0289. But we don’t want you sitting around waiting on the phone, so have a think whether you can get the help you need by searching our FAQs or by sending us a quick note via Contact Us. You can also book a time to speak directly with our support team by clicking Book a Call. Please note, Knoma has the following opening times:

- Monday to Friday: 8:30am to 7:30pm

- Saturday: 9:00am to 5:00pm

- Sunday: Closed

book a call

Still have questions?

Enter your query below and we will be in touch. Alternatively, you can schedule a call