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Provided by Purple Griffon shield-tick icon Remote Friendly globe icon

IT Service Delivery Manager Workshop

Our professional tutors will determine your learning objectives and address them during the Workshop. Our IT SDM Workshop is based on typical SDM responsibilities that vary by organization.

Remember it's important you research your options before selecting a course. Late payments may result in fees and could negatively impact your credit file.

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What will you

Learn?

Here's what Purple Griffon say about their course...

The role of the Service Delivery Manager

Key Responsibilities (core) and other

Value Chains and Value Networks

The Customers perspective

Business Value

Utility and Warranty of a service

Policies and Procedures

What do I get?

  • Our IT Service Delivery Manager Workshop covers how to get started to advanced strategies to meet expanding service complexity, integration breadth, and customer demand.

What do I need?

  • There is no prior course study or knowledge of IT required to take this course.

Knoma’s Take

Purple Griffon have aimed to operate at the forefront of emerging best practices in IT since 2002. They deliver a blend of training and consultancy services designed to help organisations and individuals become the very best that they can be.

Tom Meehan

CTO Knoma

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The support of Knoma allowed me to focus on my course of study without having to worry about an initial financial burden. Thanks to Knoma, I have been able to retrain as a Software Developer and look forward to an exciting new career.quote-end icon

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David

CAREER CHANGER | 2020 - 2021

Now

Software Developer

Previously

Chef

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What does the course cost?

Repayment period (months)

Learn for 12 payments of

£100

/ month

Pay 0% interest

Check your eligibility

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