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Provided by Purple Griffon shield-tick icon Remote Friendly globe icon

Certified Agile Service Manager (CASM)

Our two-day Certified Agile Service Manager (CASM) training course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management

Agile Information Technology

Remember it's important you research your options before selecting a course. Late payments may result in fees and could negatively impact your credit file.

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What will you

Learn?

Here's what Purple Griffon say about their course...

What do I get?

  • Our Certified Agile Service Manager (CASM) training course cross-pollinates Agile and ITSM practices to support end-to-end Agile Service Management by scaling to a “just enough” process leading to improved flow of work and time to value. The learning objectives for Certified Agile Service Manager (CASM) include an understanding of: What does it mean to “be Agile?”. The Agile Manifesto, its core values, and principles. Adapting Agile thinking and values into service management. Agile concepts and practices including DevOps, ITIL®, SRE, Lean and Scrum. Scrum roles, artifacts, and events as it applies to processes. The two aspects of Agile Service Management: Agile Process Improvement & Agile Process Engineering.

What do I need?

  • Some familiarity with IT Service Management (ITSM) processes and Scrum is recommended. Our Certified Agile Service Manager (CASM) training course includes the following materials: Pre-reading A Full Course Manual Quizzes Exercises Examination

Knoma’s Take

Purple Griffon have aimed to operate at the forefront of emerging best practices in IT since 2002. They deliver a blend of training and consultancy services designed to help organisations and individuals become the very best that they can be.

Tom Meehan

CTO Knoma

Syllabus

Download the syllabus to see what you could learn on this Business & Leadership course from Purple Griffon, and find out more about how their programme works.

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The support of Knoma allowed me to focus on my course of study without having to worry about an initial financial burden. Thanks to Knoma, I have been able to retrain as a Software Developer and look forward to an exciting new career.quote-end icon

Testimonial profile image

David

CAREER CHANGER | 2020 - 2021

Now

Software Developer

Previously

Chef

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What does the course cost?

Repay over 11 months or more

Repayment period (months)

Learn for 10 payments of

£120

/ month

Pay 0% interest

Check your eligibility

Representative example

£56.15

/ month

Course cost: £1,200

Repayment period: 24 months

Interest rate: 12%

Interest paid: £147.48

Learn more

This interest rate is personalised to your specific circumstances

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